Privacy Policy

Wax It All (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us when you visit our website https://waxitallroc.com, book appointments, or use our services.

By using our site or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly
When you book an appointment, fill out a contact form, or communicate with us, you may provide:

  • Name
  • Email address
  • Phone number
  • Billing/payment information (via Square)
  • Service preferences
  • Any notes related to your skincare or waxing needs

 

b. Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, such as:

 

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time and date of visit

 

This helps us improve site performance and understand how clients engage with our content.

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Process payments via Square

  • Communicate with you (confirmations, reminders, updates)

  • Improve our services and website experience

  • Comply with legal or regulatory obligations

We do not sell or rent your personal information to third parties.

3. How We Share Your Information

We may share your data only in the following circumstances:

  • With Square (our third-party booking and payment processor), for securely managing appointments and payments

  • With service providers assisting us in business operations (e.g., marketing platforms, website analytics)

  • As required by law, such as in response to subpoenas, court orders, or legal processes

All third-party providers are required to maintain the confidentiality and security of your information.

4. Your Rights & Choices

You have the right to:

  • Access or update your personal information

  • Request deletion of your data (subject to legal requirements)

  • Opt out of marketing emails or SMS reminders at any time

5. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your data. Payment processing is handled by Square, which uses encryption and PCI-compliant security protocols.

6. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie preferences in your browser settings.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect or solicit personal information from anyone under 13 years of age.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Effective Date.” Your continued use of our services means you accept any updates.